FX30 Modem: Connecting a FX30 modem to ALERT

This article describes how to configure ALERT to use a FX30 modem.

Sierra Wireless FX30 modems, are LTE connected devices. A SIM card must be purchased at a mobile network provider. FX30 modems offer as well an IP interface (RJ45 connector).

ALERT can connect to the FX30 through IP to send SMS and to place voice calls.

 

To connect ALERT to the modem, we first need to check the prerequisites, then insert the SIM card, plug the power supply, and connect the network on the RJ45 connector. Then the IP address should be defined and the PIN code should be entered. Hereafter ALERT can be setup to connect to the modem through a SMPP link and a SIP link.

Then we can edit the modem default parameters and configure the watchdog to control the connection between ALERT and the FX30.

From 1.0.7 version of the FX30, an application supervises the data connection. If a connection is established, the application stop it and can send a SMS to warn about the connection.

Prerequisites

The ALERT software must be installed. During the setup, the SiwiUpdate tools should have been selected for installation. This tool (version 2.0.0.7 minimum) is mandatory for the FX30 modem configuration.

A standard SIM card is mandatory to connect the FX30 to the cellular network.

On the LAN, an IP address must be reserved for the FX30. The routes between ALERT and the FX30 must be opened : TCP ports 22 (SSH), TCP 2775 (SMPP) and UDP 5060 (SIP), UDP 4000-4010 (RTP) from ALERT to the modem.

Note: The SMS only FX30 version uses the 8888 as the SMPP default port.

Minimum Alert version

For the SMS only FX30, the minimum Alert version is the 4.0 Revision 2 build 86, the version 4.0 Rev 2 Build 238 or more is recommended.

The voice FX30 version needs the 4.0 Rev 2 Build 238 and more.

For compatibility with oldest version (3.6 rev 2), please contact us.